Y Journey Privacy Policy

At Y Journey we recognize that privacy is important. This document outlines the types of personal information we receive and collect when you use our services, as well as some of the steps we take to safeguard information. We hope this will help you make an informed decision about sharing personal information with us.

Personal Information and Other Data We Collect

Y Journey collects personal information when you register for a service or otherwise voluntarily provide such information, including when you:

• Register as a Y Journey Member
• Register interest for or enter a competition
• Subscribe to one of our email newsletters
• Download or request a brochure or other printed materials
• Book a trip with us
• Refer a friend to Y Journey

We may combine personal information collected from you at different times to provide a better user experience, including customizing content for you.

Y Journey uses cookies and other technologies to enhance your online experience and understand how visitors use our website in order to improve the quality of our services.

Uses

• We may use personal information to provide the services you’ve requested, including sending newsletters or printed materials.
• We may also use personal information for auditing, research and analysis to operate and improve Y Journey services.
• When we use third parties to assist in processing your personal information, they must comply with our Privacy Policy and confidentiality requirements.
• We may share information in limited circumstances, such as complying with legal processes, preventing fraud, or protecting our services.
• Y Journey processes personal information on servers located in Australia.
• We do not sell or share your personal data with third parties.

When you provide your email address to Y Journey to make an online booking, your contact details may be retained even if the transaction is not completed.

Your Choices

• We offer choices whenever we request personal information.
• You may decline to provide personal information or disable cookies, although some services may not function properly.
• You may request access to your personal information and ask us to correct or delete it when reasonably possible.

More Information

For more information about our privacy practices, please contact us at any time or email us at info@yjourney.com.au.

Y Journey may update this Privacy Policy at any time.